At Ron Jon Surff Shop, we are dedicated to delivering your orders quickly and safely to customers across the continental United States.
Order Processing:
- All orders are processed within 1-2 business days after confirmation.
- Occasionally, during busy periods or promotional events, processing may take slightly longer.
Shipping Methods & Carriers:
- We use trusted carriers such as UPS, FedEx, and USPS to ensure your items arrive safely.
- The shipping carrier is chosen based on package size, weight, and delivery location.
- Once your order ships, you will receive a tracking number via email to monitor its progress.
Delivery Time:
- Standard delivery generally takes 3-5 business days.
- Delivery times are estimates and may vary depending on weather, carrier delays, or other unforeseen circumstances.
Shipping Costs:
- Standard shipping within the U.S. is free of charge.
- Expedited shipping may be offered at checkout for an additional fee.
Lost or Damaged Packages:
- If your order is lost or arrives damaged, contact us immediately at info@ronjonsurffshop.it.com or call +1 704-450-6716.
- We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.